Meeting, Delivery Policy

City Tours

All customers are expected to arrive at the Tour Start Point by their appointed start time.

Tour Start Point - Deák Ferenc Tér, in front of Starbucks Coffee shop

 

Tours will leave from the start point no later than 5 minutes after the appointed start time. Any customers failing to arrive in time should telephone us BEFORE attempting make their way to the Canoe Start Location detailed on the order confirmation email.

 

Failure to arrive in time is not a valid reason for cancellation and BudapestCanoe.Com reserve the right to consider the delivery of the tour complete or offer a discretionary alternative date/time.

 

Training Courses

All customers are expected to arrive at the training course start point by the appointed start time. Any alterations should be emailed to BudapestCanoe.Com at least 7 days prior to the course start.

Failure to arrive for a course is not a valid reason for cancellation and BudapestCanoe.Com reserve the right to consider the delivery of the course complete or offer a discretionary alternative date/time.